Courses Available Dealing With Difficult People High Pressure Negotiation: Taking it to the Next Level Leadership Workshop Masterful Communications; Because Every Word Matters Influence: Gaining Voluntary Compliance Enhancing Employee Safety Through Situational Awareness Ethics-Based Decision Making Workplace Violence - Prevention & Prediction Teambuilding Suicide: Assessment and Intervention Advanced Presentation Skills Workplace Bullying Workplace Bullying Workplace bullying is subtle and difficult to pinpoint. This presentation is designed to raise the level of awareness to ensure this doesn’t happen in a workplace. Workplace bullying is insidious, but present in many workplaces and to varying degrees. In some cases, the workplace bully walks a fine line, flirting with the corporate respectful workplace policies and in some cases, the bully has absolutely no regard for those policies and operates openly. This presentation will identify specific behaviors, look at ways to protect employees from the workplace bully and to provide a strategy in the event a bully is operating in the workplace. The presentation provides the following: • Workplace bullying defined and what specific behaviors are associated with this type of activity • Typical profile of the workplace bully • Strategies we can use to confront the workplace bully and a discussion of why, in many cases, we choose not to confront the bully Learning outcome: Participants of this session will leave with a deeper understanding of conflict; how and why it occurs within our business and interpersonal relationships. Additionally, a series of tools, tactics and strategies will be provided which will serve to enhance confidence when faced with challenging engagements. This will include a specific strategy for defusing or de-escalating an angry or agitated person.